Transparency report, Q1 2026: narrative version.

We published our Q1 2026 transparency report a week ago. The numbers are on /trust/transparency. This is the narrative version.

We grew faster than we planned.

We expected to end Q1 at around 3,000 paid users; we ended at 3,204. The growth was concentrated in the Family plan (+38% over Q4 2025) and Concierge (+22%). Personal grew steadily at +18%. The Family-plan over-performance was driven by referrals from existing users; the Concierge growth came from inbound from doctors and founders.

Removal success rate held at 78%.

This is the headline metric we organise the entire company around. We held flat in Q1, with a marginal positive trend in the Indian-broker subcategory (from 76% to 81%) offset by a slight degradation in the global-broker subcategory (from 79% to 75%). The global-broker degradation tracks slower response from B2B prospecting databases following enforcement actions in Europe; the Indian-broker improvement tracks our template refinements.

DPB filings doubled.

We filed 612 cases with the Board in Q1, up from 287 in Q4 2025. The 2x growth tracks our user growth plus the fact that Q4 2025 cases coming through the ninety-day window started maturing in Q1. The 388 resolved-in-favour outcomes represent a 63% success rate on Board cases; the remainder are still in process (most) or were referred back for documentation (a few).

Government requests: two received, one complied, one refused.

Both requests came from law-enforcement agencies in connection with cybercrime investigations of users on our platform. One was accompanied by a court order naming the specific user and the specific records sought; we complied with the order and notified the user (the order did not include a gag provision). The other was a verbal request from a local cyber cell asking us to share an account "to assist an investigation". We refused, asked for written notice under lawful process, and never heard back.

We will continue to refuse without lawful process. We will continue to comply with lawful process. We will continue to notify users where notification is lawful. The count is in the report each quarter.

We had no security incidents at severity 2 or above.

Our internal target is no severity-1 or severity-2 incidents in any quarter. We met it for Q1. We had three severity-3 incidents (no PII access, no user-facing impact, internal-only operational issues) which are documented in the internal post-incident log; we publish severity-1 and severity-2 incidents publicly but not severity-3 routine matters.

What we will do differently in Q2.

Three things.

First, expand the global-broker template refinement work. The success-rate dip is fixable with sharper drafting.

Second, automate the DPB filing-packet review more aggressively. Right now the user has to approve each packet manually; we can pre-validate against the Board's published criteria and reduce the human-review burden.

Third, publish the Hindi translation of our DPDP guide articles. We have the English versions; the Hindi was supposed to ship in Q1 and slipped to Q2.

Q2 report publishes on 15 July 2026.