We are an India-incorporated company, headquartered in Mumbai, with engineers and paralegals split across Bengaluru, Chicago, and Delhi. Our team includes former privacy counsel from Indian law firms, ex-platform engineers from leading consumer products, and a paralegal team trained specifically on the DPDP Act and its implementing rules.
We started this after watching family in Tier 2 cities receive scam calls that cited details no random caller should have known. Names of doctors, recent medical procedures, dates of admission, hospital bills. The path from my mother's MRI report to a scammer pretending to be a billing department was less than a year and went through three intermediaries, two of them legitimate Indian companies. The law to push back already existed; nobody was using it at scale.
Our Data Protection Officer is appointed and listed on the grievance page. Our Grievance Officer responds within thirty days as the law requires, and in practice usually within seventy-two hours. The DPO and Grievance Officer are two different people. We took external legal review of every template before launch and again each calendar quarter.
If you ever want to know what data we hold on you, the email is on /grievance. By Section 11 of the DPDP Act we have thirty days to answer. We have never used the full thirty.
We sign every quarterly transparency report. The next one publishes 15 July 2026.